PT Supraco Indonesia (“Supraco”, “we”, “us”, or “our”) respects the privacy of visitors to our website. This Privacy Policy explains how we collect, use, store, protect, and manage information obtained through the official PT Supraco Indonesia website.
By accessing and using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
We may collect certain information when you access, use, or interact with our website.
We may collect information that you voluntarily provide to us when you:
Submit a contact form or request for information;
Send us questions, requests, or feedback;
Contact us via email, telephone, or other communication channels available on the website;
Provide information for business or partnership purposes; or
Submit an application or information related to employment opportunities, where applicable.
The information we may collect includes:
Full name;
Email address;
Telephone or mobile number;
Company or organization name;
Job title or position;
Information contained in your message or request; and
Other information that you voluntarily provide to us.
When you access our website, certain technical information may be collected automatically, including:
IP address;
Browser type and version;
Device type;
Operating system;
Date and time of access;
Pages visited;
Duration of your visit;
Referring website or source; and
Other technical information necessary for the operation and security of the website.
This information may be collected through technologies such as cookies, server logs, and similar technologies.
The information we collect may be used to:
Respond to your questions, requests, or communications;
Provide information about our products, services, projects, and business activities;
Manage and maintain business relationships;
Process business inquiries or partnership requests;
Process employment applications, where applicable;
Improve the quality, security, functionality, and user experience of our website;
Analyze website usage and performance;
Detect, prevent, and address unauthorized or potentially harmful activities;
Comply with applicable legal and regulatory obligations; and
Pursue legitimate business interests in accordance with applicable laws and regulations.
We may process personal data based on one or more lawful grounds permitted under applicable laws and regulations, including:
Your consent;
The performance of a contract or steps taken prior to entering into a contract;
Compliance with legal obligations;
Protection of vital interests;
Our legitimate interests or those of another party; and/or
Other lawful grounds permitted under applicable laws and regulations.
Our website may use cookies and similar technologies to improve user experience and support website functionality.
Cookies may be used to:
Ensure that certain website functions operate properly;
Remember user preferences;
Understand how visitors use our website;
Analyze website performance; and
Improve website security and user experience.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.
We may use third-party service providers to operate, maintain, secure, and improve our website. These providers may include hosting providers, analytics services, security providers, technology infrastructure providers, and other supporting service providers.
Such third parties may process certain information as necessary to provide services to us.
We take reasonable steps to select service providers that maintain appropriate security and data protection practices.
This Privacy Policy does not apply to third-party websites or services that may be accessible through links on our website. We encourage you to review the privacy policies of those third parties before providing any personal information.
We do not sell or rent your personal data to third parties.
However, we may disclose or provide access to personal data when necessary to:
Provide services or operate website functionality;
Support our business and operational activities;
Comply with applicable laws, regulations, legal processes, or requests from authorized authorities;
Protect the rights, property, safety, and legitimate interests of PT Supraco Indonesia;
Detect, prevent, or address fraud, abuse, or unlawful activities; or
Fulfill other purposes disclosed to you and permitted under applicable laws.
Any disclosure or sharing of personal data will be carried out in accordance with applicable data protection requirements.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected and processed, comply with legal and regulatory obligations, resolve disputes, or enforce applicable agreements and policies.
The retention period may vary depending on the type of information, the purpose for which it is used, and applicable legal requirements.
When personal data is no longer required, we may delete, destroy, or anonymize it in accordance with our procedures and applicable laws and regulations.
We implement reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, disclosure, or destruction.
However, no electronic system or method of transmitting information over the internet can be guaranteed to be completely secure. While we take reasonable measures to protect your personal data, we cannot guarantee absolute security.
Subject to applicable laws and regulations, you may have certain rights regarding your personal data, including the right to:
Obtain information regarding the processing of your personal data;
Access and obtain a copy of your personal data;
Correct or update inaccurate or incomplete personal data;
Request the deletion or destruction of personal data under certain circumstances;
Withdraw your consent to the processing of personal data where applicable;
Request the cessation or restriction of processing under certain circumstances;
Object to certain processing activities, where applicable;
Object to decisions based solely on automated processing, where applicable; and
Exercise other rights provided under applicable data protection laws and regulations.
The exercise of these rights may be subject to applicable legal requirements, exceptions, and limitations.
Our website is not specifically directed toward children.
We do not knowingly collect personal data from children without the appropriate legal basis or consent required under applicable laws and regulations.
If you believe that a child has provided personal data to us without appropriate consent, please contact us so that we can take appropriate action.
Our website may contain links to third-party websites, including websites operated by business partners, service providers, or other external organizations.
This Privacy Policy applies only to the PT Supraco Indonesia website. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
In connection with our business operations and the use of certain technology services, personal data may be processed or stored in locations outside your jurisdiction.
Where personal data is transferred or processed outside Indonesia, we will take appropriate measures and comply with the requirements of applicable data protection laws and regulations.
PT Supraco Indonesia may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or applicable laws and regulations.
Any changes will be published on this website and will become effective from the date stated under “Last Updated.”
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal data.
If you have any questions, requests, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us through the following information:
PT Supraco Indonesia
For requests relating to personal data, please provide sufficient information for us to verify your identity and process your request appropriately.
By using the PT Supraco Indonesia website, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described in this Privacy Policy, please refrain from providing personal data through the website and discontinue your use of the website.